General

Effective Date: July 19th, 2025

Welcome to With Heather. By using this site and purchasing any courses or products, you agree to the following terms:

Terms of Service

1. Intellectual Property

All course content, videos, downloads, and materials are the property of With Heather and may not be reproduced or shared without permission.

2. Course Access

When you purchase a course, you receive personal, non-transferable access for your own use. “Lifetime access” means for the life of the course, as long as it’s offered on our platform.

3. No Guarantees or Results

We provide educational content for informational purposes. Your results are your own. We cannot guarantee specific outcomes (like physical transformation, business growth, etc.).

4. No Medical or Legal Advice

Nothing on this website is intended to replace professional medical, therapeutic, or legal advice. Always consult a qualified provider if you have specific concerns.

5. Refund Policy

Please refer to our full Refund Policy listed below before purchasing. By purchasing a course, you agree to those terms.

6. Use of This Site

You agree not to:

  • Reproduce, resell, or distribute our content without permission

  • Share login credentials

  • Use the site or course content for unlawful purposes

7. Modifications

We may update these Terms at any time. Continued use of the site after changes means you accept the revised terms.

Privacy Policy

Effective Date: July 19th, 2025

At With Heather, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. What We Collect

We may collect personal information you voluntarily provide, such as:

  • Name and email address (when you opt into our email list, lead magnets, quizzes, or courses)

  • Payment details (handled securely through Thinkific or third-party processors like Stripe or PayPal)

  • Course progress or engagement data

  • Website usage data through cookies, Google Analytics, or pixels (Facebook, Instagram)

2. How We Use Your Info

We use your information to:

  • Deliver your course materials and downloads

  • Email you updates, freebies, and promotions (with your permission)

  • Improve our website and customer experience

  • Track conversions and engagement via analytics

3. Your Rights

You may unsubscribe from emails anytime. You can request to:

  • View, correct, or delete your personal data

  • Withdraw consent to marketing communications

4. How We Protect Your Data

We use secure platforms (like ConvertKit and Thinkific) and reasonable safeguards to keep your data safe. We never sell your information.

5. Third-Party Tools

We may use:

  • ConvertKit for email marketing

  • Thinkific for course delivery

  • Google Analytics, Meta Pixel, and other tracking tools

These third parties have their own privacy policies.

6. Children’s Privacy

This site is not intended for children under 16, and we do not knowingly collect data from minors.

7. Updates

We may update this Privacy Policy as needed. Check this page periodically for changes.

Questions? Contact us at: [email protected]

Disclaimer

Effective Date: July 14, 2025
This website, including all written content, videos, courses, emails, and downloadable materials, is for educational and informational purposes only.

With Heather (operated by Heather Otterbine) provides content related to yoga, movement, healthy aging, and wellness practices. While Heather is a certified yoga educator and wellness professional, she is not a licensed medical provider, physical therapist, or mental health clinician. Nothing on this site should be considered or used as a substitute for professional medical advice, diagnosis, or treatment.

Always consult with your physician or qualified health provider before beginning any new exercise, wellness, or nutrition program—especially if you are pregnant, have a health condition, or are taking medications.

By using this website, participating in any programs, or enrolling in courses, you acknowledge and agree that you do so at your own risk and that With Heather and Heather Otterbine are not liable for any injuries, conditions, or damages that may result.

Results are not guaranteed. Your success with any course, class, or recommendation will depend on many individual factors.

If you have any questions, please contact: [email protected]

Refund Policy

Effective Date: July 19th, 2025

We’re confident you’ll love our courses—but we also believe in being transparent about refunds.

Digital Product Policy

Due to the digital nature of our products (and the fact that you receive access immediately upon purchase), we generally do not offer refunds.

If you're unsure whether a course is right for you, please reach out before purchasing—we’re happy to help you decide.

Exceptions

Refunds may be considered in limited cases if:

  • You made a duplicate purchase in error

  • You never accessed the course or materials AND contact us within 3 days of purchase

To request a refund, email heather@withheatherwith your full name, order details, and the reason for your request.

Live Course Cohorts

If you enroll in a seasonal live cohort, refund eligibility will be stated clearly on the course registration page and may include a deadline for withdrawal prior to the start of the cohort.